Junior Cloud Engineer

Diya is a successful Ukrainian IT company providing full-service IT solutions for businesses worldwide. Our company has a solid professional background in providing remote technical support services to companies across different industries, helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are looking for a Junior Cloud Engineer to join our expanding Operations Team for our key partner in Canada – a leading logistics provider. This role is a fantastic launchpad into Cloud and DevOps engineering. You will play a crucial role in providing 24/7 monitoring and operational support to ensure the seamless functionality, reliability, and scalability of high-load systems.

Responsibilities

Monitor system performance, availability, and reliability across Azure cloud services, applications, and APIs.
Track and identify anomalies in real-time using Azure Monitor, Datadog, Splunk, and Sentinel following defined instructions.
Diagnose and resolve incidents efficiently according to pre-defined Standard Operating Procedures (SOPs).
Triage and escalate complex, non-standard issues to senior engineering teams.
Maintain up-to-date documentation of systems, workflows, and incident logs.
Theoretical knowledge or hands-on experience with Microsoft Azure (Azure Fundamentals level or similar coursework).
Basic understanding of networking fundamentals (TCP/IP, HTTP/HTTPS, REST APIs) and OS (Windows/Linux).
Familiarity with monitoring and alerting tools (e.g., Splunk, Azure Monitor, Application Insights) is highly preferred.
Knowledge of incident management processes and ticketing tools (Atlassian Jira, ServiceNow, etc.).
English level B1+ (strong written communication is essential for ticketing and documentation).
Readiness to work in shifts (including night shifts and weekends to cover 24/7 operations).

Qualifications

What we offer

Great career track: an ideal step stone to grow into Cloud Engineer role.
Comfortable work environment & fully remote collaboration.
Paid vacation, sick leave, healthcare insurance, gym, training and certified training
Psychologist services
Comprehensive onboarding, training, and continuous mentorship. Work with a young, dynamic, and supportive team.

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